Privacy Policy
Effective Date: September 24, 2026
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including information submitted through website forms, phone calls, text messages, email, appointment requests, estimate requests, and other communications.
This information may include:
- Your first and last name
- Property or mailing address
- Email address
- Telephone number
- Information about your roofing or home improvement project
- Appointment and scheduling information
- Photos or documents you choose to provide
- Messages, questions, comments, or other information you submit
We may also automatically collect technical information when you use our website, including IP address, browser type, device information, referring pages, pages viewed, approximate geographic information, and website usage data.
2. How We Use Information
We may use collected information to:
- Respond to requests for estimates, inspections, or information
- Schedule and confirm appointments
- Communicate about roofing or home improvement projects
- Prepare estimates, proposals, invoices, and project documentation
- Provide customer support
- Send project, service, or scheduling updates
- Maintain customer and business records
- Improve our website, services, and customer experience
- Protect against fraud, misuse, or security threats
- Comply with legal and regulatory requirements
- Send marketing communications where legally permitted and consented to
3. Text Messages and SMS Communications
If you separately opt in to receive text messages from Iconic Roofing LLC, we may send messages related to your inquiry, estimates, appointment reminders, scheduling, service updates, project updates, customer service, or other communications consistent with the consent you provided.
If you separately opt in to marketing text messages, we may also send occasional promotional messages, special offers, service updates, or other marketing communications.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Iconic Roofing LLC.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Email and Telephone Communications
If you provide an email address or telephone number, we may use that information to respond to your request, provide requested services, send scheduling or project information, and communicate with you regarding your relationship with Iconic Roofing LLC.
You may opt out of marketing emails by following the unsubscribe instructions in the email. You may opt out of SMS communications by replying STOP.
5. Financing Services and Third-Party Providers
Our website may provide access to financing calculators, links, application tools, or other services provided by Hearth or other third-party financing providers.
Iconic Roofing LLC is not a lender and does not make credit decisions. Personal or financial information that you submit directly to a financing provider is collected and processed by that provider under its own privacy policy, terms, and data-handling practices.
We encourage you to review the privacy policy and terms of any third-party financing provider before submitting financial information.
6. Website Forms and Customer Management Platforms
Information submitted through our website forms may be processed or stored through service providers that support our customer communications and business operations, including LeadConnector, HighLevel, website hosting services, email providers, and other customer relationship management tools.
These providers may process information on our behalf only as needed to provide their services or support our business operations.
7. Cookies, Analytics, and Similar Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand visitor activity, measure website performance, improve user experience, and support marketing or advertising activities.
You may be able to limit or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
8. How We Disclose Information
We may disclose personal information to contractors, vendors, and service providers that help us operate our business or provide requested services. Examples may include website hosting, communication systems, scheduling platforms, payment processors, customer support providers, and other operational service providers.
We may also disclose information when required by law, subpoena, court order, governmental request, or other legal process, or when reasonably necessary to protect the rights, safety, security, or property of Iconic Roofing LLC, our customers, or others.
We do not sell your mobile phone number or SMS consent information.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
10. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, satisfy legal or contractual obligations, resolve disputes, enforce agreements, or support legitimate business purposes.
11. Your Choices and Requests
You may contact us to request that we review or correct personal information associated with your inquiry, subject to applicable law and legitimate recordkeeping requirements.
You may unsubscribe from marketing emails through the unsubscribe link included in those messages and may opt out of text messages by replying STOP.
12. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties. Iconic Roofing LLC is not responsible for the privacy practices, security, or content of third-party websites.
Your use of third-party websites is governed by the privacy policies and terms of those third parties.
13. Children’s Privacy
Our website and services are intended for property owners, customers, and other adults seeking roofing and home improvement services. We do not knowingly collect personal information from children under the age of 13.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, technology, service providers, legal requirements, or privacy practices.
When changes are made, the effective date at the top of this page may be updated.
15. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us: